Directors and Officers (D&O) Insurance
Directors and officers insurance protects the people who run your organization when a decision they made is challenged. Also called D&O or management liability insurance, it responds when a director, officer, board member or senior manager is accused of a wrongful act in that role — paying the legal defence costs, settlements and judgments that would otherwise fall on their personal assets. Stanhope Simpson places directors and officers insurance for private companies, family businesses, non-profits and boards across Atlantic Canada.
What Is Directors and Officers Insurance?
Directors and officers insurance is a liability policy that protects individuals for wrongful acts committed in their capacity as a director or officer. “Wrongful act” is a deliberately broad policy term: it captures breach of duty, misrepresentation, neglect, errors in judgment and similar allegations about how an organization is governed and managed.
It is personal protection first and corporate protection second. A claim can name a director individually, and the amount at stake bears no relation to what that director was paid — or to whether they were paid at all. In most files the real cost is the defence, and it arrives long before liability is ever decided.
- Legal defence costs — counsel, experts and court costs, including the cost of responding to a regulatory investigation or inquiry.
- Settlements and judgments — damages a director or officer becomes legally obliged to pay.
- Claims arising from management decisions — breach of fiduciary duty, misrepresentation, conflict of interest or failures of governance.
- Employment-related allegations — the most frequent source of D&O claims against privately held Canadian companies.
- Liability of the organization itself — where the entity is named alongside its directors and officers.
Directors and officers insurance is written on a claims-made and reported basis. The policy that responds is the one in force when the claim is made and reported to the insurer — not the one in force when the decision was made. Continuous coverage, an unbroken retroactive date and prompt reporting are therefore essential.

Who Needs Directors and Officers Insurance?
If your organization has a board, it has directors and officers insurance exposure — whether or not anyone is paid to sit on it. In Canada, privately held companies and non-profits generate far more directors and officers claims than public companies do, and they are the least likely to be insured.

Private and family-owned companies
Minority shareholder disputes are the most common private-company directors and officers insurance claim in Canada. An oppression claim can be brought by current or former shareholders, by directors and officers, and at a court’s discretion by others with a legitimate interest — and family businesses are where those relationships are most tangled.
Non-profits and registered charities
Volunteer status is not immunity. Charitable directors are held to a trustee-like standard, and boards are routinely named in complaints about employment decisions, member disputes and the handling of restricted funds. Funders and landlords often require proof of directors and officers insurance.
Investor-backed and growth companies
Outside investors and independent directors almost always confirm that a policy is in place before joining a board or closing a round. Rapid hiring, new financing and a first professional executive team all change the risk profile at once.
Condominium corporations and associations
Boards decide on repairs, special assessments, accommodation requests and rule enforcement — and owners challenge those decisions. Statutory requirements to carry directors and officers insurance differ by province, so gaps are easy to overlook.
Co-operatives and member-owned organizations
Elected directors carry the same statutory liabilities as any other director, frequently without governance training or a corporate balance sheet standing behind them.
Any board appointing its first outside director
Few experienced directors accept an appointment without asking about the directors and officers insurance policy, the limit, and whether there is a dedicated Side A layer protecting them personally.
What Does Directors and Officers Insurance Cover?
A directors and officers insurance policy is built from three insuring agreements — usually called Side A, Side B and Side C. They answer two questions at once: who is being protected, and whose money is at risk.
Side A — the individual
Pays directors and officers directly when the organization does not indemnify them. That happens when the company is insolvent, when the law prevents indemnity, or when the board simply declines. Side A usually carries no deductible, because there is no corporate money standing in front of it.
Side B — corporate reimbursement
Reimburses the organization for indemnity it has properly paid on a director’s behalf. This is the agreement that responds most often, and it sits behind the policy retention — your money is spent first.
Side C — the entity
Covers the organization for its own liability when it is sued alongside its directors. On private-company and non-profit wordings this is typically written broadly; on public-company wordings it is generally restricted to securities claims.
All three normally share a single limit, so defence costs spent on an entity claim can erode what is left for the individuals. Two provisions guard against that: a priority of payments clause that settles Side A first, and a dedicated Side A limit — or a separate Side A difference-in-conditions policy — sitting above the main tower exclusively for the people on your board.
Why Would I Need Directors and Officers Insurance?
Your personal assets are exposed
A claim against a director is a claim against that individual. Without a policy, defence costs, settlements and judgments are funded from personal savings, investments and property — not from the company.
A corporate indemnity is only worth the balance sheet behind it
Indemnification bylaws fail in exactly the circumstances directors need them most. A company that is insolvent cannot indemnify, federal and provincial corporate law prevents indemnity where a director did not act honestly and in good faith, and a derivative claim generally requires court approval.
Directors carry personal statutory liability
Canadian legislation makes directors personally responsible for certain corporate failures, including unpaid wages and vacation pay and unremitted payroll and GST/HST deductions — and that exposure can survive for up to two years after you leave the board.
Defence costs arrive long before liability is decided
Most directors and officers insurance claims end without a finding against anyone. The cost is the defence, and on a standard policy those costs erode the limit rather than sitting outside it.
Experienced directors ask before they join
Independent directors, investors and funders routinely treat directors and officers insurance as a condition of service. Not having it narrows who is willing to sit at your table.
Regulators investigate individuals, not just companies
Health and safety, environmental, employment standards and securities regulators can name directors and officers personally. The response begins with legal costs, often before any charge is laid.
What a D&O Claim Actually Looks Like
These are illustrative examples rather than case studies, but they reflect the kinds of allegations that generate directors and officers claims against Canadian private companies and non-profits. In almost every one, the defence is the main cost.
A dismissed executive names the owner personally
A terminated senior manager sues the company for pay in lieu of notice and separately names the owner-director, alleging bad faith in the manner of dismissal. The severance itself is not insured — the defence of the personal allegations generally is.
A minority shareholder alleges oppression
A twenty percent shareholder in a family manufacturer claims the majority paid itself excessive management fees and refused to declare dividends. The directors are named personally and the file runs for years.
A trustee pursues the directors after an insolvency
Following a wind-up, a trustee alleges the directors continued to incur obligations while the company was insolvent. With no company left to indemnify anyone, Side A is the only coverage that responds.
A regulator opens an investigation
Officers are summonsed to attend an examination after an environmental incident. No charge has been laid and no lawsuit filed — but legal costs begin immediately, and only a policy with investigation cover will respond.
A board is accused of mishandling a complaint
A non-profit member alleges the board mishandled a harassment complaint, retaliated, and failed to follow its own policy, naming the executive director and several volunteer directors.
A competitor sues over a hire
A company recruits a competitor’s regional sales lead and two of her reports. The competitor sues the company, the hiring vice-president and the chief executive personally for inducement and misuse of confidential information.
Not sure your current limit still fits?
Most directors and officers insurance programmes are renewed, not reviewed. We will read your wording, test the limit against realistic defence costs, and tell you plainly where the gaps are.
Benefits of Directors and Officers Insurance
Protection that follows the individual
Coverage typically applies to current, former and future directors and officers, and usually extends to employees acting in a managerial capacity — and, on non-profit wordings, to volunteers and committee members.
Confident, well-governed decision-making
Boards that know they are protected can weigh difficult decisions on the merits instead of quietly managing their own personal risk.
Balance sheet and program protection
Defence costs and settlements are funded by the policy rather than out of working capital, reserves or program funding — which matters most for organizations that have neither to spare.
Reputation and crisis support
Many wordings include public relations and crisis communications costs, so the organization can manage the narrative while the legal file runs its course.
Easier recruitment and retention
Experienced directors, outside investors and senior executives increasingly treat directors and officers insurance as a prerequisite. Having a well-structured programme in place removes an obstacle before it is raised.
What Directors and Officers Insurance Does Not Cover
Knowing where the policy stops matters as much as knowing what it pays. These are the limits and exclusions that catch boards out most often — and several of them can be softened with the right wording.
Fraud, dishonesty and personal profit
Excluded — but on a well-drafted wording only once established by a final, non-appealable adjudication. Until then defence costs are advanced, and severability protects innocent directors from a colleague’s conduct.
Taxes and statutory debts
Unremitted payroll deductions and GST/HST are excluded from the definition of loss. They remain a personal liability of the director, even where the policy funds the defence of the assessment.
Fines and penalties
Criminal fines are not insurable in Canada as a matter of public policy. Certain civil and administrative penalties may be, where the wording grants it and the conduct was not deliberate — this is worth asking about specifically.
Bodily injury and property damage
That belongs on your Commercial General Liability policy. Better directors and officers insurance wordings still carve back defence costs so a director can personally defend a health and safety prosecution.
Professional services
Allegations about the service you sold a client belong on an Errors & Omissions policy. The same firm can need both: E&O for the advice, D&O for how the firm was governed.
Contractual severance and employment entitlements
Directors and officers insurance does not pay what an employee was owed under contract or statute. It can respond to the allegations built around the termination.
Employee theft and cyber incidents
Stolen funds are a crime or fidelity claim and breach response is a cyber claim. D&O may still fund the defence of a board accused of failing to supervise.
Circumstances you already knew about
A claims-made policy will not respond to something already brewing at inception. Report circumstances as soon as you become aware of them, not once a claim lands.
What Determines the Cost of D&O Insurance?
There is no list price for directors and officers insurance. Two organizations of the same size can be quoted very differently depending on how they are structured, governed and financed. These are the factors an underwriter weighs.
Size and financial condition
Revenue, total assets, debt, retained earnings and net equity. Underwriters read your financial statements, and a going-concern note or a covenant breach changes the conversation quickly.
Industry and class of business
Sector risk, regulatory intensity, and the litigation record of comparable organizations in your line of work.
Ownership and structure
Share count, number of shareholders, how much of the business the directors own, and any holder above ten percent. Subsidiaries, partnerships and joint ventures all get counted.
Claims and litigation history
Five years of claims, plus specific screens for employment and human rights proceedings, health and safety charges, class actions and derivative suits.
US exposure
US assets, revenue, shareholders, employees or a US listing materially change the underwriting. Expect a higher retention, a different rating basis, and in some cases an exclusion — and never leave it undisclosed.
Transactions and change
Changes of control, acquisitions, divestitures, financings and restructuring in the past twenty-four months, or planned for the next twelve.
Governance and HR practice
Written, counsel-reviewed employment policies, documented job descriptions, supervisor training and a termination review process make a risk materially easier — and cheaper — to place.
Limit and retention
The limit you buy, the retention you are willing to carry, and whether you add a dedicated Side A layer for the individuals on your board.
Capacity in the Canadian directors and officers insurance market is currently plentiful and pricing has been competitive, which makes this a better moment to test your limit than to simply renew it.
How D&O Works With Your Other Coverage
Directors and officers insurance answers for how an organization is governed. Your other policies answer for what it does. Most organizations need both, and the gaps usually appear where people assume one covers the other.

Commercial General Liability
Bodily injury and property damage arising from your premises, operations and products. D&O excludes these precisely because CGL is meant to answer for them.
Errors & Omissions (E&O)
Claims about the professional service you delivered to a client. D&O carries a professional services exclusion, so most advisory firms need both policies.
Cyber Insurance
Breach response, forensics, notification and extortion. D&O may fund the defence of a board accused of failing to oversee cyber risk, but it does not pay the incident itself.
Commercial Property
Damage to buildings, equipment, stock and contents. A governance policy and a property policy solve entirely different problems.
Employment practices, fiduciary and crime
Usually bought alongside D&O in a single management liability programme. Employment practices claims are the most frequent driver of private-company directors and officers insurance activity in Canada, so this pairing matters more than most.
Directors and officers cover is one part of a wider commercial program. See business insurance for how the pieces fit together.
Frequently Asked Questions About Directors and Officers Insurance
Current, former and future directors and officers are typically covered, along with employees acting in a managerial or supervisory capacity. Most Canadian wordings also extend to advisory board members and committee members, and non-profit forms usually add volunteers. Coverage can extend to the organization itself, and to a director sitting on another board at your request where outside directorship liability is included.
Yes. Volunteer status is not immunity — Canadian law does not apply a lower standard to volunteer directors than to their for-profit counterparts, and directors of charities may be held to a higher, trustee-like standard. Non-profit directors also carry the same statutory exposure for wages, vacation pay and payroll remittances, and provincial volunteer-protection legislation is narrow and does not reach those liabilities. Non-profit wordings are often broader than commercial ones, frequently adding employment practices cover, first-dollar defence and a nil deductible.
Side A pays directors and officers directly when the organization does not indemnify them — because it is insolvent, legally prevented from doing so, or simply refuses. Side B reimburses the organization for indemnity it has properly paid on a director’s behalf, subject to the retention. Side C covers the organization for its own liability; on private and non-profit wordings this is usually written broadly, while on public-company wordings it is generally limited to securities claims. All three normally share a single limit.
No. Deliberate fraud, dishonesty and illegal personal profit are excluded. On a well-drafted wording the exclusion only applies once the conduct has been established by a final, non-appealable adjudication — until then the insurer advances defence costs and may seek repayment afterwards. Severability provisions mean one person’s misconduct does not void coverage for innocent directors. Criminal fines are not insurable in Canada as a matter of public policy.
Yes, and it is one of the most under-appreciated exposures on a Canadian board. Corporate and employment standards legislation makes directors jointly and severally liable for a period of unpaid wages and vacation pay, and tax legislation makes them personally liable for unremitted payroll deductions and GST/HST, together with interest and penalties. A due diligence defence exists, but it depends on steps taken before the failure rather than after it. A directors and officers insurance policy will often fund the defence of such an assessment, while the underlying tax or wage debt itself sits outside the definition of loss.
Better wordings do, but it is not automatic — look specifically for pre-claim inquiry or investigation cover. Many policies respond only once an individual has been formally identified by a summons, notice of hearing or similar, rather than during a general regulatory review of the organization. Because most Canadian regulatory exposure surfaces as an investigation long before any claim exists, this is one of the most valuable extensions to negotiate.
There is no formula, and the limit is better tested against defence costs than against a hypothetical judgment. Defence costs erode the limit on most policies, the limit is shared across every insured and every claim in the policy period, and a single oppression or employment file can run for years. Revenue, sector, board size, financing activity and any US exposure all move the answer, which is why we would rather model it with you than offer a rule of thumb.
A change of control usually places the policy into run-off: it continues to respond only for wrongful acts committed before closing. Because a director’s statutory exposures can survive for years after they leave the board, a run-off or “tail” should be negotiated at or before closing — it cannot be bought afterwards, and six years is a common term. On a dissolution or insolvency, run-off is effectively the only protection left, because no entity remains to indemnify anyone.
Not the money the employee was owed. Contractual and statutory severance is an employment cost, not an insurable loss. What the policy can respond to are the allegations built around a termination — bad faith in the manner of dismissal, discrimination, harassment and human rights complaints — particularly where a director or officer is named personally. Whether that sits inside the directors and officers insurance section or in a separate employment practices module depends on the wording.
Fraud and dishonesty, personal profit, bodily injury and property damage, professional services, pollution, prior known circumstances, prior and pending litigation, and claims brought by the organization against its own directors. Taxes, statutory debts, fines and penalties are generally excluded from the definition of loss. A well-negotiated wording softens several of these — most importantly by carving back defence costs so a director can still defend a health and safety or environmental prosecution.
Underwriters price the organization rather than the individual. They weigh revenue, assets and financial condition, industry, ownership and share structure, years in operation, claims and litigation history, transactions and financings over the past two years, governance and HR practice, and the limit and retention you select. Any US assets, revenue, employees, shareholders or listing materially changes the underwriting — and has to be disclosed.
An indemnity is worth exactly what the balance sheet is worth on the day it is called. It is unavailable when the corporation is insolvent, when the law prevents indemnity because a director did not act honestly and in good faith, and often in a derivative claim without court approval. Those are precisely the circumstances in which directors are most exposed, which is why a dedicated Side A limit matters.
Report it immediately — and report circumstances as well as claims. directors and officers insurance is written on a claims-made and reported basis, so late notice can forfeit coverage entirely. If you become aware of facts that could give rise to a claim, a notice of circumstances filed during the current policy period preserves cover under that policy even if the claim itself arrives years later. Speak to your Stanhope Simpson broker before responding to the complainant or retaining counsel.

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Ask a Stanhope Simpson broker directly. We will give you a straight answer about your own wording, not a generic one.
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